Q: Can non- students join?
A: Yes, all students and non-students (visitors) are welcom.
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Q: Is it possible to bring non-students (friends and family members) with me?
A: Yes, your friends or family members are welcome to join the tours. 
 
Q: Where is the meeting/departing point?
A: We offer 3 Pick Up Points in Glasgow University, Strathclyde University, UWS Paisley and you can find out more HERE.

Q: Are tickets refundable?
A: Tickets are non-refundable. However, tickets can be offered to resale to others. It's important to note that you must notify us by email if you sell your ticket to others. This is for check-in purposes. ​

Q: What if I miss the pick up point or if I am late to arrive at the pick up point?
A: We advise you to always check the pick up point in advance. You are responsible to arrive at the Pick Up Point 5-10 minutes in advance. We will leave on time as we have a timetable for each tour. If you are late at the Pick Up Point for any reason and miss the tour, your ticket will not be refunded.​

Q: How can I contact you if I arrive late at the Pick up Point?
A: You can alway email us at istours.uk@gmail.com. However, we will not be able to reply any email over the weekends until Monday. Students are responsible to arrive at the Pick Up Point 5-10 minutes in advance. 

Q: What are included in my ticket?
A: Every tour includes transportation (a return journey) by a luxury bus, map and itinerary, guide and free time for sights, walking, hiking, shopping and attractions.
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Q: Are the optional extras (such as food and entry to attractions) included?
A: Your ticket includes transportation, fully guided tour and visiting the places in the itinerary. However, all other expenses such as lunch, tea, coffee, souvenir and entry to attractions are not included.
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Q: What language are the tours conducted in? 
A: English.
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Q: Do we have enough time to visit the places?
A: Yes, you will always have plenty of time for lunch and to explore the places. 
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Q: What should I bring with me?
A: On every tour, first and foremost you need to bring your smile, an ID, warm clothes, proper walking / hiking shoes, a camera to capture memorable moments, cash or card to pay for meals, , tea, coffee and souvenirs.  
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Q: Can children travel on this tour?
A: Our tours are planned for adult students aged over 18. In some cases, we might accept children in our tours if accompanied by adults. However, if you are bringing children with you, you MUST let us know in advance and before you book tickets.
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Q: Will I see any wildlife on my tour?
A: You always will be surprised to see wildlife in every tour, depending on which tour you partake in.